Privacy Policy

Radiance Detailing (https://radiancedetailing.com) is a mobile automotive detailing business based in West Newton, MA. For privacy questions, contact us at hello@radiancedetailing.com or (617) 206-0828.

When you book, request a quote, or contact us, we may collect:

• Name, email address, and phone number
• Service address and vehicle-related notes you provide
• Appointment details (service selected, date, time, and price estimate)
• Any messages you send through our website forms

We do not intentionally collect sensitive personal information beyond what you choose to share in booking notes (for example, vehicle condition flags).

We use your information to:

• Schedule, confirm, and perform your detailing appointment
• Send booking confirmations and service-related communication
• Respond to quote requests and customer support inquiries
• Improve our services and website experience

We do not sell your personal information to third parties for marketing purposes.

We share information only as needed to operate the business — for example, with email and hosting providers that process booking notifications on our behalf. These providers are used solely to deliver our services and are not permitted to use your data for their own marketing.

We retain booking and contact records as long as needed to provide services, maintain business records, and resolve disputes. You may request deletion of your data by contacting us, subject to legal or accounting obligations.

Our website may use essential cookies required for basic functionality. We do not use invasive tracking for advertising. If we add analytics in the future, this policy will be updated accordingly.

You may update or correct appointment details by contacting us before your service. You may opt out of non-essential marketing emails at any time by replying to unsubscribe or contacting us directly.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.